How Often Should I Hear from My Lender?

The mortgage business is like most any other type of business in that customer relationships are more important than the product that is being transacted.

The mortgage business, however, is unlike any other business in several ways. The first is that you may finance a property maybe a handful of times in your lifetime and may feel a bit intimidated by what is happening, especially if this is your first time. The second reason that home finance is unlike any other type of business is the number of steps that need to be gone through to get the end result, meaning the closing.

What people financing a home want more than anything is somebody who will keep them updated as to the progress of their loan. Getting a mortgage to the closing table may come with many twists and turns, especially on a purchase transaction, and this should be explained to you at the beginning of the process to properly set your expectations.

What you as a borrower should be doing in the early meeting or meetings, even if they are virtual, is to set your expectations with your lender as to when you want to hear from them. Some borrowers want minimal communication. Others want it more regularly.

Whatever you want or need, your lender should be listening to you and providing that. Call or email me, and I can help you navigate the financing of a home. I am always here for you, and I’m happy to help.